Embroidery Information


Is one of the many services offered at GSAM, custom embroidery is one of our specialty. With 20+ years of experience, we can offer you high-quality work at competitive prices with quick turnaround. We offer both traditional embroidery as well as patches.

Embroidered designs offer a high-quality, finishing touch to all sorts of materials. You’ll work directly with our designer, to make sure that the details, color, placement and sizing of your design is correct. A final version of the design is approved and finalized. It moves on to our Digitizer, who will convert the design file into what is called a DST, or, a graphic file specifically for embroidery machines. The DST file is saved with us at GSAM, and our experienced embroiderers will run your project. With your DST on file, we will re-run your project whenever you’d like.

Embroidery FAQ

What is your standard turnaround time?

Our turn-around time is 5-10 business days upon approval of the quote and finalized artwork. Turn-around may also depend on the number of pieces you are getting, as well as the complexity of the design. For example, if you were getting over 200 items done, it is always safe to allow 3 weeks for processing.

Also! It’s always a good idea to mention if you have a specific deadline you are working under!

Do you offer rush services?

We do! Call ahead and double check that we can accommodate your time line. Rush services may be subject to a fee.

Can I see a sample of my design before we embroider the materials?

Yes! We offer samples for embroidery. A sample is available for a small fee. With that sample you also get one free edit if you are dissatisfied with the logo. Any additional samples may be subject to a fee.

Please note! If you are working under tight deadlines, multiple samples and re-digitizing puts a hold on your project and may delay your deadline. Try to make sure that all editing and details are worked out in the mock up stage with vector artwork, pre-digitizing. See our digitizing section for more information.

Can you do same-day or next-day embroidery?

Due to the way we schedule our daily production, we cannot accommodate same-day embroidery projects. On occasion, we can manage a small next-day embroidery project if we already have your artwork on file and digitized. If you have any serious emergencies, call ahead and we will see what we can do!

Do you do patches?

Yes, we do! We have a minimum order of 50. Orders up to 100 will take about 2 weeks. Orders exceeding 100 will take 2–3 weeks.

Can I have the DST file?

GSAM owns the exclusive right to all DST files that we digitize. As long as you are embroidering with our company, we will hold the DST for our own reference and file with your project history. The file is only available for release if you decide to embroider outside of GSAM. The file will be released with a fee.

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